The Inside Man Returns
We make every effort to ensure the quality of the goods and services we provide. If however you wish to refund an item we aim to make the process as simple and as quick as possible*. These terms do not affect your statutory rights. If you wish to refund your purchase, please return it in unused condtion complete with all packaging and components with the returns form included in your parcel (or right-click on the image below if you'd like to re-download it). Please do this within 30 days**, and don't forget to get proof of purchase! We will refund the full price you paid for the item minus postage and packaging costs on to the original card used for payment within 30 days.
Gifts returned with a gift receipt or purchased in our sale (returned within 30 days) can be exchanged for goods or a credit note for the original purchase amount, minus postage and packaging.
We make every effort to guarantee the quality of the items we dispatch but if an item is discovered to be faulty we will refund the full cost (including postage). Please return it within 30 days, and we will replace it, or issue a refund to the credit/debit card used for the purchase. Please state whether you'd like a replacement or a refund on the returns form included in your parcel.
All returned goods should be sent to:
The Inside Man LTD
5 St Hughes Close
*Certain products and services are not included in our returns policy, for example food and personalised items. These can only be returned if faulty.
**Please note for all orders made in November and December the 30 days is extended until the end of January.